Featured Case Study

Redesigning the trading platform for enterprise financial systems

Enterprise UX

Goldman Sachs Transaction Banking

Build a global transaction banking platform – from the ground up – for one of the most respected names in the financial world – that measures up to the hightest design standards, adheres to strict financial regulations, and meets client and stakeholder needs.

Key Achievements

  • Reduced user errors
  • Improved task completion
  • Increased user satisfaction

Systems Design

User Research

Prototyping

Figma

Financial Systems

Experience Design

15 years of crafting user-centered experiences for enterprise and financial systems, from concept to implementation.

Data-Driven Design

Complex data visualization and information architecture informed by user research and analytics

Enterprise Systems

Scalable design systems optimized for technical users and high-stakes environments

Collaborative Process

Cross-functional partnerships with engineering, product, and domain experts for informed solutions

Verizon 5G Network Maps

Designed comprehensive mapping interfaces for visualizing complex 5G network infrastructure data. Created intuitive dashboards that help network engineers and technical teams make data-driven decisions about network optimization, coverage planning, and infrastructure deployment across multiple markets.

Verizon Navigation Redesign

Verizon Navigation Redesign Project: Rethink the entire architecture of both the consumer and business sides of the Verizon site.Consumer: Focus on individual customer needs.Business: Prioritize organizational needs.So many stakeholders on this one!  

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Sound & Audio

Immersive multichannel installations and performances exploring the intersection of technology, space, and human perception.

Harmonices Solaris Immersive Installation

Harmonices Solaris Algorithmic Composition in Immersive Audio Project: Collaboration with Peter Traver, PHD Candidate in Composition at NYU This project is a sonification of the planets in our solar system designed as a spatial audio installation. Audio for each planet was generated within Python using data from NASA about the planets (including Pluto)..

Spontaneous Adventure Immersive Installation

Spontaneous Adventure Immersive Installation Project: Collaboration with Chenyan Yu, a visual interaction designer and multidisciplinary artist, who recently graduated with a master’s degree from NYU ITP. Spontaneous Adventure is Chanyan’s ITP thesis project. The intent behind the installation was to create a bridge between the subject’s reality and dream worlds. 

Academic Research

Thesis: Do Temporal Modulations in Timbre Impact Visual Perception

The study explores how changes in timbre (bright ↔ dark) affect visual perception over time and finds that auditory timbre modulations can influence both accuracy and reaction times when identifying visual brightness changes, demonstrating cross-modal interactions between hearing and vision.

Harmonices Solaris – Sonification of the Planets

This project is a spatial audio installation that sonifies planetary data from NASA using Python, Markov-generated pitch sets, and XP4Live spatialization, allowing audiences to explore orbiting planet sound objects interactively via a multi-speaker array, binaural mix, or future VR and web-based formats.

About

Bridging the worlds of user experience design and immersive audio technology

Emil Bergh

UX Designer & Audio Technologist

About

With over 15 years of experience in user experience design, I specialize in creating intuitive digital experiences for complex enterprise and financial systems. My approach combines rigorous user research with systems thinking to deliver scalable solutions that serve both business objectives and user needs.

My parallel passion for audio technology has led me to explore immersive sound installations and interactive audio systems. I hold a Master’s degree in Music Technology from NYU, where my research focused on spatial audio and perceptual models for virtual environments.

This unique combination of design and audio expertise allows me to approach problems from multiple perspectives, whether I’m optimizing a trading interface for split-second decisions or crafting an 8-channel audio installation that responds to human movement.

Skills & Technologies

User Experience Design

Design Systems

Figma

Sketch

Adobe Creative Suite

Prototyping

User Research

Usability Testing

Information Architecture

Max/MSP

Python

Spatial Audio

Machine Learning

Algorithmic Composition

Field Recording

Experience

VP Experience Design Lead
JPMorgan CHase | 01/2024 – 09/2025

Leading UX strategy and product design for digital tools that support Chase’s merchant services and customer engagement platforms. Directed the complete redesign of the advertising campaign management platform, empowering business users to create and manage offers within the Chase mobile app. Collaborate closely with cross-functional partners to shape product vision, define scalable interaction models, and prototype end-to-end experiences in Figma. Explore and integrate AI-powered design tools (e.g. UX Pilot) to streamline workflows and enhance decision-making. Support team development through hands-on mentorship and thoughtful design leadership in a highly regulated, trust-driven environment.

ACD
R/GA | 03/2018 – 09/2021

Led end-to-end experience design for enterprise clients in banking and telecommunications. Oversaw research, strategy, prototyping, and usability testing across complex ecosystems. Directed multidisciplinary teams and mentored junior designers to elevate craft and delivery. Championed user-centered practices in highly regulated, enterprise-scale environments.

UX Lead
Fab.com | 10/2015 – 05/2017

Defined and executed product strategy for global e-commerce platform. Led roadmap planning, UX research, prototyping, and user testing. Oversaw a team of 4 UX and visual designers across projects including Augmented Reality, checkout flows, and international expansion.

Senior Experience Architect
Ralph Lauren | 09/2013 – 10/2015

Shaped digital strategy and UX for product launches and seasonal campaigns. Led research, discovery, and prototyping for interactive media, campaign sites, and mobile features. Promoted UX maturity within the organization and mentored junior team members.

Senior Experience Architect
Rokkan | 04/2012 – 08/2013

Owned UX deliverables for high-profile clients in finance, travel, and consulting. Led strategy, IA, wire-framing, and user testing for large-scale web and mobile platforms. Collaborated with internal and client teams to align business goals with user needs.

User Experience Designer
Gloo Digital Design | 03/2018 – 09/2021

Designed user flows, wireframes, and specifications for global brands including Red Bull, FIFA, and Puma. Served as primary client contact on large accounts, balancing creative and technical goals. Awards: Gold Loerie (FIFA, 2010), Silver Loerie (MSN, 2011), Bronze Loerie (PUMA, 2010).

UX Designer
Vivid Image | 07/2007 – 07/2009

Led IA and UX design for clients including GT Bank and Latitude Group. Owned key project and account management responsibilities in a client-facing role.

Education

MM Music Technology
New York University | 2021 – 2023

Focused on immersive sound design, music cognition, and interactive media. The thesis explored the pre-cognitive impact of light and sound combinations on cross-modal sensory perception.

BA Hons Multimedia Arts
Middlesex University | 2006 – 2008

Studied user experience, information architecture, and interactive media. The dissertation involved a fictional mobile app concept using location services and payment integration for real-time theatre ticket delivery.

How to get in touch

I’m always happy to chat about interesting opportunities. Product design, immersive installations, spatial audio. Hit me up!